Contact Us

You can access the service in a number of ways:

  • By clicking on the most appropriate appointment request button below
  • By Phone: 01633 432 420
  • By Post: TalkingZone, University of South Wales, Newport City Campus, Usk Way, Newport, NP20 2BP

Counselling Service Based in Schools

Each section of the service has its own designated referral route to ensure your referral is sent to the appropriate counsellor for that area which minimises delay in our response to you.


Primary School & Special Needs School Counselling Service


For adults to refer a child or young person who attends either a primary school or special educational needs school.

Appointment Request



Secondary School Counselling Service


For adults to refer a child or a young person to refer themselves. Select a SECONDARY SCHOOL from the drop down list & click 'Appointment Request’.




Community Counselling Service

The community service is specifically designed for those children and young people who are not in mainstream education. For example, children educated at home, young people attending colleges or private schools. Its also for those young people up to their 19th birthday who are not in education or training but live in the Newport area and would like to access counselling.


Community Service – Self Referral

For young people to refer themselves for an appointment within the community counselling service

Everything you say to the counsellor is private unless you say something that means you or another young person are being seriously harmed in some way or at risk of serious harm.


Appointment Request




Community Service – Adult Referral

For adults to refer a child or young person for counselling within the community counselling service

Information supplied to the service is confidential unless something is disclosed that indicates a young person is being seriously harmed or is at risk of serious harm. In this case we may pass on the information to appropriate external services to support the young person.

Appointment Request