How do I get to see the Counsellor?

~~~ THIS SERVICE IS CURRENTLY CLOSED FOR THE SUMMER BREAK ~~~

If you need urgent help, please call emergency services on 999. Alternatively, you could call Childline on 0800 1111 or Samaritans on 116 123.
TalkingZone, the new online counselling service for young people aged between 11-17 years, is also available through the summer break for non-emergency situations.


TalkingZone is a new online counselling service for young people aged between 11-17 years.

As well as the counsellor who works at your school, TalkingZone is an additional place which is safe and private where you can talk to a counsellor via text chat or find help about some of the things that may be worrying you.

TalkingZone Counsellors are available online each Thursday between 11am-1pm and 5pm-8pm.

TalkingZone also provides self help information and videos which are available 24hrs a day 7 days a week.

For more information click here


For Young People
Use the button below to complete our private contact form (only the counsellor will see this).*

Everything you say to the counsellor is private unless you say something that means you or another young person are being seriously harmed in some way or at serious risk of harm. It may be necessary to pass on what you say to other people to support you or the other young person.

Appointment Request


You can also contact the counsellor in other ways:

  • By speaking to a teacher who you trust and they will contact the counsellor for you.
  • By Phone: 01633 432 420

For Adults
If you are an adult wishing to request an appointment for a young person to see a counsellor:

Information supplied to the service is confidential unless something is disclosed that indicates a young person is being seriously harmed or is at serious risk of harm. In this case we may pass on the information to appropriate external services to support the young person.

Appointment Request